You and your worker agree on a rate. Our platform fee is smaller than the big platforms, on both sides.
| Platform fee | Support For Everyone | Mable |
|---|---|---|
| Participants pay on top of the agreed rate | 5% | 7.95% |
| Workers pay from their agreed rate | 7.5% | 10% |
| Total the platform keeps, as a share of what the participant actually pays | 11.9% | 16.6% |
The bottom row is the one that matters, because it puts both platforms on the same denominator. Worked example using Mable's published rates: an agreed rate of $58 means the client pays $62.61, the worker receives $52.20, and Mable keeps $10.41 — 16.6% of what the client paid. Mable fees as published at mable.com.au/pricing, checked 23 September 2026. All rates on our platform stay within NDIS Pricing Arrangements and Price Limits where they apply.
A smaller fee on top of your worker's rate means your NDIS budget buys more hours of actual support. Fees are shown clearly before you book, and every invoice reconciles to the cent.
You keep 92.5% of your agreed rate, compared with 90% on Mable. Because our participant fee is lower, you can also agree a higher rate under the same NDIS price cap: about $3.31 more an hour. Work it out for your own rate.
Every booking has to be worth at least about $30 of support time, which is roughly 30 minutes at a typical rate. Below that, card and payment fees would cost more than our fee. The app shows you the minimum for each worker's rate before you book.
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