Clear prices. No platform fee.
Every support worker is our own employee. You pay the NDIS price for the support you get, and nothing on top.
| What you pay | Support For Everyone |
|---|---|
| Price per hour of support | Within the NDIS price limit for that support |
| Platform or booking fee on top | None |
| Fee taken from the worker's pay | None — workers are our employees |
| Cancelling with at least two clear days' notice | Free |
Prices follow the NDIS Pricing Arrangements and Price Limits that apply on the day of the support, including the evening, weekend and public holiday limits. You see the cost before you send a request, and the app shows how much of your budget is already booked. With less than two clear days' notice, a short-notice charge may apply under your service agreement.
What this means in practice
For participants
No platform fee on top means your NDIS budget buys support, not fees. You choose your worker, message them before you book, and keep the faces you like. Every invoice shows the support item, the hours and the price.
For support workers
We employ you as a casual under the SCHADS Award: from $46.00 an hour on weekdays ($51.52 including super), more for evenings, weekends and public holidays, paid weekly. No ABN, no invoices, nothing taken from your pay. See the pay rates.
Shortest booking
Most bookings are at least two hours, the minimum shift for casual employees under the SCHADS Award. The app shows the minimum for each support before you book.
We’re a family-run team in South East Queensland. Person-centred disability support across Brisbane, Logan and Ipswich. Call us on 07 3132 2788.
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