Registered NDIS provider

How we keep people safe

Safety is not a setting we turn on later. Before any support worker can be booked on Support For Everyone, they pass every check on this page — and we keep those checks current for as long as they work with us.

Registered NDIS providerHeld to the NDIS Commission's quality and safeguarding standards
Four checks, no exceptionsA worker cannot be booked until all four are current
Nothing auto-approvedEvery worker is reviewed by a person before activation
Expiry enforced automaticallyA lapsed check hides the worker from search that day

The four checks every worker must pass

A worker cannot be listed or booked for NDIS-funded supports until each of these is on file and current. If any one lapses, the worker is automatically hidden from search and cannot accept shifts until it is renewed.

NDIS Worker Screening Check

A national clearance from the NDIS Worker Screening Database confirming the worker is cleared to work with people with disability. This is the core disability-sector safety check.

Working With Children Check

A current WWCC — in Queensland, a Blue Card — for anyone who may support participants under 18. No exceptions, and no grace period once it expires.

National Police Certificate

A police history check, required to be less than three years old, reviewed as part of the worker's suitability.

Public liability insurance

As independent subcontractors, workers carry their own certificate of currency — protecting participants and workers alike.

How the verification process works

Five stages. A worker is invisible to participants until every one is complete.

1 · Application and profile

A prospective worker creates a profile with their experience, services, languages and rate. At this point they cannot appear in search.

2 · Document upload

Each required credential is uploaded with its issue and expiry dates. Documents are stored securely and are visible only to our compliance team.

3 · Values and scenario interview

A structured interview covering their experience, how they handle distress, what choice and control means to them, and any support they are not comfortable providing. We look for genuine care and honesty.

4 · Policy acknowledgement

Workers read and acknowledge our policy library — incident reporting, code of conduct and safeguarding — with each acknowledgement recorded and timestamped.

5 · Human review and activation

Our team reviews the documents, the interview and the acknowledgements. Only then is a worker marked verified and made visible. Nothing is auto-approved.

What "Verified" means

When you see the Verified badge, all four checks are on file and current, the interview and policy acknowledgements are complete, and our team has reviewed and activated the profile.

Staying safe after approval

Checking someone once is not safeguarding. These run continuously.

Credentials kept current

We track every expiry date and remind workers 90, 60 and 30 days ahead. The moment a required credential lapses, the worker is hidden from search and blocked from accepting shifts until it is renewed — automatically, with no manual step and no discretion.

Banning-order monitoring

Workers are checked against the NDIS Commission's register of banning orders and compliance actions. Every potential match is reviewed by a person before any action is taken — we never let an automated name match suspend someone's work on its own.

Every decision is logged

Each time the platform blocks a booking for a compliance reason, that decision is written to a tamper-evident audit log — so our safety gates can always be demonstrated, to you or to the Commission.

Evidence on every shift

Workers check in and out on site, so the hours claimed against a participant's plan are the hours actually delivered. That protects the participant's budget as well as the worker's record.

Your information, and who can see it

A support coordinator linked to a participant starts with view-only access. The participant decides whether that coordinator can propose bookings, and the participant still approves every booking themselves. That permission can be changed or withdrawn at any time.

This is enforced in two places — in the app, and in the database itself — and an automated check re-proves every morning that it is still holding. Choice and control is built into the architecture, not written into a policy and hoped for.

Messages between participants and workers stay inside the platform on our own infrastructure. We don't route your conversations through a third-party chat provider.

Read our privacy commitments or ask us anything about how your data is handled — we'll answer plainly.

A support worker and participant talking together at home

Something not right? Tell us.

Anyone can report a concern or an incident — participants, families, workers, coordinators, or a member of the public. You do not need an account, and you can do it anonymously.

Report an incident or concern Call 0409 029 922

Last process review: 26 July 2026. Support For Everyone Pty Ltd is a registered NDIS provider. If you have a concern about a worker's verification, email our team and we will respond within one business day.